Microsoft Business Solutions Field Service

Field Service applications connect all service aspects of your organization—from in-the-field staff to contact centers—so you can respond to customer needs quickly and efficiently. You'll find your company meeting more customer requests on first call, reducing the need for multiple updates on single incidents. Field Service solutions also allow you to manage staff resources for maximum efficiency, cutting costs and helping make your field service operations profitable.
Microsoft Business Solutions Field Service–Great Plains
Field Service is a total solution for organizational profitability and customer satisfaction. The combination of a complete field service solution with superior business management capabilities helps you manage all aspects of your operations.

Great Plains Modules:

Contract Administration
Customization Tools
Depot Management
eReturns
eService Calls
eTech
Field Service
Preventative Maintainance
Returns Management
Service Call Management
TechAssist

Solomon Modules:

Equipment Maintenance
Flat Rate
Service Contracts
Service Dispatch

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